Once you have connected TrueClicks to your personal Google Ads login as explained here, you will be able to fix issues by making changes to your accounts directly from TrueClicks without needing to use the Google Ads interface or Editor.
All changes you make in TrueClicks are done under the same login you use for Google Ads, so that's the email address that will show in the change history.
Applying fixes directly from TrueClicks can be up to 5x faster compared to using Google Ads, as we're preparing the most likely solution(s) for you in an aggregated way. You just need to review, make a few tweaks, submit your changes, and you're done!
We don't support fixing issues directly for Microsoft Advertising yet.
How to recognize issues you can fix from TrueClicks
To view issues and suggested fixes in your account, simply click on the account name, and scroll down to see checks that "failed".
All checks with a green "up" arrow ⬆️ (as shown below), can be fixed directly
If you click on one of the green arrows, a list of all possible fixes for that category (eg. Broken Ad URLs) will show up:
For these checks, we have a fix button. You can click on 'Fix all' by default, or first, make a selection of items you want to optimize:
Steps of the fixing process
The video below shows the different steps of fixing broken URLs in TrueClicks as an example.
Fix all or fix selected
First, you can choose if you want to fix all issues found in your account, or just the ones you select.
Primary or secondary solution
Each fixable check has (a) corresponding solution(s) in TrueClicks, usually editing or pausing the items that need fixing. Most fixable checks have multiple solutions you can choose from: primary, secondary, and sometimes even a third option.
For example, for broken URLs:
The primary solution is to change it into a working one (edit).
The secondary solution is to pause the corresponding ads or keywords.
Both solutions would solve the problem, and you're free to apply your choice to all items at once or to make a different choice per item.
List of checks that you can currently fix from TrueClicks
The table below will be updated regularly (this version is from November 2024). By clicking on the check name, you'll go to a tutorial (including video) for that specific check (type). We'll add more tutorials in the coming days and weeks.
Check name | Primary solution | Secondary solution(s) |
Change the URLs | Pause the corresponding ads | |
Change the URLs | Pause the corresponding keywords | |
Broken extension URLs (sitelink, price, app, and promotion) | Change the URLs | Remove the corresponding extensions |
Wrong use of match type | Change it to the right match type (dynamic) |
|
Empty ad groups (without targeting or ads) | Pause the ad groups | None |
Campaigns without ad groups | Pause the campaigns | None |
Disapproved ads | Change the URLs |
|
Disapproved assets (structured snippet assets, sitelink assets, promotion assets, callout assets) | Change asset text (and URL for sitelink assets) |
|
Query mining (non-converting + inefficient n-grams & common negatives) | Add the selected words to an existing negative keyword list | Add the selected words to a new "TrueClicks negatives" negative keyword list |
Acceptable Search Partner performance | Disable Search Partners in campaigns where Search Partners underperform | None |
Location of interest performance | Set advanced location targeting to "Presence" in campaigns where "Interest" is underperforming | None |
Generic queries in branded campaigns | Add selected words as negative keywords to the branded campaign(s) | Add selected words to a shared negative keyword list |
Branded queries in generic campaigns | Add the brand terms to generic campaigns | Add the brand terms to a shared negative keyword list |
Use of broad match modifiers | Converting to phrase match | Pause the corresponding keywords |
Audiences for Search - Accidental use of targeting | Set to observation | None |
Audiences for Search - Accidental use of observation | Set to targeting | None |
Redirects on ad Urls | Change to new URL | Edit URL |
Conflicting negative keywords | Delete ad group negative | Pause keyword |
Search ad groups without keywords | Pause ad group | None |
Separating Search and Display | Disable Display | None |
Use of Conversion value-based Smart Bidding for Search | Change to maximize conversion value | Change to a Portfolion bid strategy |
Use of Conversion-based Smart Bidding for Search | Change to maximize conversions | None |