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Reviewing alerts in TrueClicks

How to use and filter the alerts generated by Performance Alerts

Wijnand Meijer avatar
Written by Wijnand Meijer
Updated over 2 months ago

After you've set up your monitors, any alerts will show up in your monitors overview. To review an alert, just click on the number next to the monitor name:

This will open a detailed view of the monitor, showing which accounts and campaigns triggered the alerts. Each alert includes:

  • Metric: the metric being tracked, along with a timeframe and an arrow showing whether it went up or down

  • Change %: the percentage change compared to the previous period

  • Account / Campaign / Monitor: the account, campaign, and monitor name that triggered the alert

  • Now: the current results

  • Change abs.: the actual change that happened

  • Previous: the results from the previous period for comparison

You can filter the alerts by:

  1. Turning on the "my accounts" switch to see only the accounts you manage

  2. Select the account labels to view a group of accounts

  3. Using the search bar to find specific words or phrases in the alerts

  4. Select by monitor type ("increase/decrease" for fluctuation alerts or "above/below" for threshold alerts)

  5. Select by monitor name

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